Frequently Asked Questions

REVA is an AI-powered digital employee specifically designed for real estate agencies. Think of REVA as your most efficient team member who works 24/7 to capture leads, communicate with clients, manage your pipeline, and handle administrative tasks—all while learning your business style.

Most agencies are fully operational within 24-48 hours. Setup involves connecting your communication channels (Gmail, Facebook, etc.), uploading your property listings and documents, and a brief onboarding call with our team.

Not at all. REVA is designed for real estate professionals, not tech experts. Our dashboard is intuitive, and we provide complete setup assistance plus ongoing support.

REVA integrates seamlessly with popular CRMs like Salesforce, HubSpot, and others. We can sync your existing data and ensure REVA works alongside your current tools, not against them.

REVA communicates fluently in 95+ languages including English, Spanish, French, Arabic, Georgian, and Dutch. This happens automatically—when a client writes in Spanish, REVA responds in Spanish.

REVA handles everything up to the closing—lead capture, qualification, communication, appointment scheduling, and pipeline management. The actual deal negotiation and closing remain with your human agents, where personal relationships matter most.

REVA analyzes your existing communications, learns from agent feedback, and adapts to your preferred tone and messaging. Within 2-3 weeks, REVA will sound like it's been part of your team for years.

REVA connects to Gmail, Outlook, Facebook Messenger, Instagram DMs, WhatsApp Business, your website chat, and can be configured for additional channels. All conversations are unified in one dashboard.

Starter ($297/month) includes up to 3 agents, 500 leads/month, all core AI features, and email support. Professional ($697/month) adds unlimited agents, 2,000 leads/month, advanced automation, priority support, and analytics. See our pricing page for full details.

No setup fees, no hidden costs. Your monthly subscription includes everything: software, AI processing, integrations, support, and regular updates. The only additional cost might be premium integrations you choose to add.

We'll notify you as you approach your limit. You can either upgrade to the next plan or we can discuss a custom solution. We never cut off service mid-month.

Yes! Enterprise clients get custom pricing based on their specific needs. Contact our sales team for volume discounts and specialized features.

Extremely secure. We use bank-grade 256-bit encryption, are SOC 2 Type II certified, and GDPR compliant. Your data is stored in secure, isolated environments and never shared with other agencies or third parties.

You do, completely. All client conversations, leads, and business data remain your property. You can export everything at any time, and if you ever leave, we'll help transfer all your data.

Yes, REVA is designed with real estate compliance in mind. We follow industry best practices for client communication and data handling. However, you remain responsible for ensuring compliance with your local regulations.

Most agencies save 25-35 hours per agent per week. REVA handles lead capture, initial responses, appointment scheduling, follow-ups, and administrative tasks that typically consume most of an agent's day.

REVA typically responds to new leads within 2-5 minutes, 24/7. This is compared to industry averages of 24-48 hours for human responses. Faster response times directly correlate with higher conversion rates.

Our dashboard provides detailed analytics on response times, lead conversion rates, client satisfaction scores, and time saved. You'll see exactly how REVA impacts your bottom line.

All plans include email support and access to our knowledge base. Professional plans get priority support with faster response times. Enterprise clients get dedicated account managers and phone support.

Absolutely. Every new client gets a comprehensive onboarding session, and we provide ongoing training as we release new features. Our goal is to make your team REVA experts.

REVA learns from corrections. If REVA mishandles something, simply mark it in the dashboard, and REVA will learn not to repeat that mistake. We also have escalation protocols for complex situations.

We maintain 99.9% uptime with redundant systems. In the rare event of downtime, all communications are queued and processed once systems are restored. You'll be notified immediately of any issues.

Yes! Professional and Enterprise plans include customization options for communication templates, lead scoring criteria, and workflow automation. Enterprise clients can request custom features.

REVA provides a simple embed code for your website that adds an intelligent chat widget. It matches your site's design and provides seamless lead capture directly integrated with your CRM.

Yes! We offer a 30-day free trial with full access to REVA's features. No credit card required to start, and we include setup assistance to ensure you get the full experience.

We offer a 30-day money-back guarantee. If you're not completely satisfied within the first month, we'll provide a full refund, no questions asked.

Click "Start Free Trial" on any page, complete the quick setup form, and we'll schedule your onboarding call within 24 hours. Most agencies are capturing leads with REVA within 48 hours of signing up.