Privacy Policy

AIBZPRO ("us", "we", "or "our") operates the aibzpro.com website and provides specialized AI Employee services, including but not limited to REVA™, ILFA™, ConSA™, and AccFA™ (collectively, the "Services"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and Services and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you and on behalf of our clients.

Types of Data Collected

Personal Data You Provide

While using our Website or Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Company Name & Size (e.g., via waitlist forms)
• Information provided through contact forms or chatbot interactions
• Resumes or professional profiles if you express interest in future career opportunities

Data Processed by Our AI Employees on Behalf of Clients

When our clients use our AI Employee services (like REVA™ for real estate), these AI Employees may process data provided by our clients or collected on their behalf from various channels (e.g., websites, emails, social media messages). This can include:

• Leads and inquiries from potential customers of our clients.
• Content of communications (e.g., emails, messages) to understand needs, sentiment, and context.
• Client-specific documents, property listings, or other business data our clients instruct the AI Employee to learn from or process.
• Scheduling information and task management data.

In these instances, AIBZPRO acts as a data processor on behalf of our clients, who are the data controllers. Our clients are responsible for ensuring they have lawful grounds for the collection and processing of such data.

Usage Data (Automatically Collected)

We may also collect information on how the Website and Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we may use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Analytics Cookies: We may use third-party Service Providers to monitor and analyze the use of our Service.

2. How We Use Your Information

AIBZPRO uses the collected data for various purposes:

• To provide, maintain, and improve our Website and Services.
• To enable our AI Employees to perform their specialized functions for our clients, such as lead gathering, communication drafting, content generation, data analysis, and task management.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so (e.g., chatbot).
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve the Service.
• To monitor the usage of the Service.
• To detect, prevent, and address technical issues.
• To process inquiries for future career opportunities.
• To fulfill any other purpose for which you provide it or with your consent.

3. How We Share Your Information

We may share your Personal Data in the following situations:

• With Service Providers: We may share your Personal Data with third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• For Legal Requirements: We may disclose your PersonalData in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of AIBZPRO
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

When our AI Employees process data on behalf of our clients, that data is shared with and controlled by the respective client according to their privacy practices and our service agreements with them.

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we aim to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For data processed by our AI Employees on behalf of clients, data retention periods are determined by our clients in accordance with their policies and our service agreements.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Data, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to processing.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details below. Please note that we may ask you to verify your identity before responding to such requests. If you are a customer of an AIBZPRO client (e.g., a real estate agency using REVA™), please direct your requests to that client, as they are the data controller.

7. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service does not address anyone under the age of 13 (or 16 in some jurisdictions) ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Republic of Georgia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Republic of Georgia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: connect@aibzpro.com

1. Introduction

This Cookie Policy explains how AIBZPRO LLC ("we," "us," or "our") uses cookies and similar tracking technologies on our REVA platform, which includes our web application accessible at reva.aibzpro.com (the "Dashboard"), and the embeddable website chatbot feature ("Chatbot") that our Client Agencies may install on their websites. This policy should be read in conjunction with our main Privacy Policy, which provides more detailed information about our data practices.

By using our Dashboard or interacting with the Chatbot on a Client Agency's website, you consent to the use of cookies and similar technologies in accordance with this Cookie Policy, subject to your choices and browser settings.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit or HTML-formatted emails you open. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Similar technologies include local storage (like HTML5 local storage used by Supabase Auth for session management), web beacons, pixels (like the Meta Pixel), and other tracking technologies. In this policy, "cookies" refers to cookies and these similar technologies.

3. How We Use Cookies

We use cookies for several purposes related to the REVA Service:

• To operate our Service: Some cookies are essential for the operation of our Dashboard and the Chatbot. For example, they are used for user authentication, session management, and security.
• To improve our Service (Analytics): We use cookies to understand how users interact with our Dashboard and how the Chatbot is used on Client Agency websites. This helps us analyze usage patterns, identify popular features, diagnose problems, and improve the user experience.
• To remember your preferences (Functionality): We may use cookies to remember settings and preferences you have chosen (e.g., language preference on the Dashboard, chat session continuity for the Chatbot) to provide a more personalized experience.

4. Types of Cookies We Use

We use the following types of cookies:

4.1. Strictly Necessary Cookies:

Purpose: These cookies are essential for you to browse the Dashboard and use its features, such as accessing secure areas of the site and managing your user session. For the Chatbot, they may be used to maintain your chat session as you navigate a Client Agency's website.

Opt-out: These cookies are necessary for the functionality of the Service and typically cannot be opted out of if you wish to use the Service.

Examples (REVA Dashboard): Session authentication cookies (often managed via localStorage by Supabase Auth).

Examples (REVA Chatbot): Cookies or localStorage to maintain an active chat session for a website visitor.

4.2. Performance and Analytics Cookies:

Purpose: These cookies collect information about how you use our Dashboard (e.g., which pages you visit most often, if you get error messages from web pages) and how End Customers interact with the Chatbot on Client Agency websites (e.g., number of interactions, types of queries). This information is used to improve how our Service works. All information these cookies collect is aggregated and therefore anonymous (though analytics services may assign their own pseudonymous identifiers).

Opt-out: You can typically manage your consent for these cookies through our cookie consent banner or your browser settings.

Examples:

• Google Analytics: We use Google Analytics (GA4) to help us understand how users engage with our Dashboard and how the Chatbot is used. Google Analytics uses cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The information generated by the cookie about your use of the Dashboard or Chatbot (including your IP address) may be transmitted to and stored by Google on servers in the United States or other countries. (Learn more about Google Analytics cookies and privacy: https://policies.google.com/technologies/cookies and https://support.google.com/analytics/answer/6004245).
• Meta Analytics (Facebook Pixel): We use Meta Pixel to measure the effectiveness of any advertising campaigns AIBZPRO LLC runs for the REVA service itself, and to understand user interactions on our Dashboard or in relation to the Chatbot that may originate from Meta platforms. Meta may use cookies, web beacons, and other storage technologies to collect or receive information. (Learn more about Meta's data policy and cookie usage: https://www.facebook.com/privacy/policy/ and https://www.facebook.com/policies/cookies/).

4.3. Functionality and Preference Cookies:

Purpose: These cookies allow our Dashboard or Chatbot to remember choices you make (such as your user name if applicable, language preference, or region) and provide enhanced, more personal features.

Opt-out: You can typically manage your consent for these cookies through our cookie consent banner or your browser settings.

Examples (Future/Potential): Remembering your preferred language for the REVA Dashboard.

4.4. Targeting or Advertising Cookies:

For the REVA Service (Dashboard and embeddable Chatbot provided to Client Agencies), we do not intend to use third-party targeting or advertising cookies to track Client Agency user behavior for displaying third-party ads within the REVA Dashboard or Chatbot.

Our main marketing website (www.aibzpro.com) may use such cookies, which would be covered by that website's specific cookie policy.

5. List of Specific Cookies Used

The specific names, providers, purposes, and duration of cookies used by the REVA Service may change over time as we add or modify features.

We will provide a mechanism (e.g., through our cookie consent management tool that will be implemented) for you to see a more detailed list of cookies currently in use and manage your preferences.

Typically, these will include:

• First-Party Cookies (set by reva.aibzpro.com or through our Chatbot script on agency sites):
  • Session cookies for authentication and chat state.
  • Preference cookies (if any implemented).
• Third-Party Cookies:
  • Cookies set by Google Analytics (e.g., _ga, _gid).
  • Cookies set by Meta Platforms (e.g., for Facebook Pixel/Analytics, _fbp).

6. Your Choices Regarding Cookies / How to Manage Cookies

You have several options for controlling or limiting how we and our third-party partners use cookies:

• Cookie Consent Tool: When you first visit our Dashboard (reva.aibzpro.com), or when interacting with the REVA Chatbot on a Client Agency website that has integrated our consent solution, you will be presented with a cookie consent banner or tool. This tool will allow you to manage your preferences for non-strictly necessary cookies.
• Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to accept or reject cookies, or to notify you when a cookie is set. Please note that if you choose to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Service.
  Find out how to manage cookies on popular browsers:
  • Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
  • Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
  • Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Opting out of Analytics Cookies:
  • Google Analytics: To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
  • Meta Platforms (Facebook/Instagram): You can typically manage your ad preferences and off-Facebook activity settings within your Facebook and Instagram account settings.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Cookie Policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

AIBZPRO LLC

Email: connect@aibzpro.com

Website: www.aibzpro.com